Refund Policy

Refund Policy

Refunds may take up to 10 business days to process. All refunds are in US dollars. Returns are subject to the following conditions:

  • Prior to confirmation of shipping address: You will receive a full refund for your purchase price, including shipping.
  • 90-Day Satisfaction Guarantee: Shine is a risk-free brand and we believe in our quality. You can get a full refund within 90 days of delivery for any reasons. You just need to submit the refund request and we will give your a free shipping label. Once it's shipped, we will issue a refund.
  • Unopened Shine Bathroom Assistant, Shine Pods, or Shine Bathroom Assistant Accessories after 90 days of shipment with its original receipt: You will receive a refund for your purchase price, less shipping and a 10% restocking fee.
  • Opened Shine Bathroom Assistant, Shine Pods, or Shine Bathroom Assistant Accessories after 90 days of shipment with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, less shipping and a 15% restocking fee.

 

 

 

FAQ

Launch Shipping Groups:

Shipping will begin in February 2020 with the first shipping groups. Shipping will be based on when the order was placed, except in cases where customers have earned an upgrade.

Back To Top
Do you like any template? Apply its settings to your store — just select the template you like and press the «Apply» button of the desirable one. Templates can be switched at any time.
Applying a new template overrides the settings. Press «Copy» and paste it into any text file to save your current settings.

Export

Import

Import